Coments on a Work Order

Hello I have been using the system for almost 2 years, and the following error, which began after I install SP 1.3, is driving me crazy. I sell items that require serial numbers. I had added the term "S/N:" on SubDescription 1 for some items. This is where my problem comes to life, Ex. I create a work order for a client, add some items to it, and add the serial numbers. I save it, so I can do something else. After recalling the Work order, none of the coments (not even the S/N) are on it. I have check the Configuration \ Options on the manager and it seems to be ok.

Any suggestions ?

and thanks in advance for your help.

Reply to
JuanSe
Loading thread data ...

Are you sure that....

Store Ops Manager -> Configuration -> Options -> POS Options -> "Record Item Comments"

... is set?

RSB.

Reply to
RSB

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.