Coments on a Work Order

Mar 10, 2006 1 Replies

Hello I have been using the system for almost 2 years, and the following error, which began after I install SP 1.3, is driving me crazy. I sell items that require serial numbers. I had added the term "S/N:" on SubDescription 1 for some items. This is where my problem comes to life, Ex. I create a work order for a client, add some items to it, and add the serial numbers. I save it, so I can do something else. After recalling the Work order, none of the coments (not even the S/N) are on it. I have check the Configuration \ Options on the manager and it seems to be ok.



Any suggestions ?



and thanks in advance for your help.


Are you sure that....

Store Ops Manager -> Configuration -> Options -> POS Options -> "Record Item Comments"

... is set?

RSB.

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