Confused after POS2K9 - Live Chat

Dan-902 · 2009-08-06T18:22:40+00:00

After the POS2K9 Live Chat - I'm more confused than ever. 1. Customers can't get demo of POS2K9 unless they go thru their resellers - why not have it on customersource. Why am I paying maintenance? 2. POS2K9 - will not have an HQ version built by Microsoft, maybe a third party vendor will built one. Why isn't Microsoft providing a complete solution instead of a mismash of solution. When something breaks how will be accountable? 3. If you move to POS2K9 - you can't downgrade back to RMS 2.X or RMS 3 (if it ever gets released)! 4. If you move from RMS to POS2K9 - their maybe a cost involve since it is considered a different product according to my resellers? 5. It appear Microsoft will rely more and more on Add-on built by other vendors versus developing innovation and solving problems in their existing and future RMS/POS system. The live chat would have been more productive for me, if Microsoft trusted it's customer and provided them with more information rather than relying on reseller/partnersource to be the gatekeeper of all the upcoming information and RMS product direction. As most store owner have big investments in dollars/time/data in their POS system - changing systems is not a trivial matter- so keep us in the loop Microsoft. Starting to wonder if we made a good more several years ago- when we moved to Microsoft RMS. I would be interested in hearing other customers feedback on the live chat or Microsoft direction?

Aug 06, 2009 20 Replies

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Dan-902 16 years ago

Jeff, Can you please send me the SDK info too? I'm seriously considering MS POS 2009 (and played with the demo already), but only if I see how extendable it is.

Thanks, Al snipped-for-privacy@gmail.com

David D.

On its way!

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Confused after POS2K9 - Live Chat

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