Correcting sales transaction errors

Is there a way to have the ability to manage corrections to sales transactions at the HQ location? The concept being that a sale at one of the stores is incorrect in some manner- say the incorrect item quantity was entered and sold. As a result, the drawer is short by the amount of the overstated item quantity. The sales are polled to the HQ location that night, and the next day someone at the HQ finds the error. The client would like to make a sales transaction on the store's behalf that corrects the mistake- in the example above, a second sales transaction that returns the item. Any ideas on how this might be addressed either as a workaround in RMS or as a customization? The primary concerns are batch alignment, Z total corruption, synchronizing the sale back to the store and not directly editing the original sale. thanks,

Reply to
patarms
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Pat, If you are interested in a custom solution, please give us a call at

1-888-267-RITE or drop us an email at snipped-for-privacy@rite.us to see what this would entail.
Reply to
rsakry

Reply to
convoluted

Pat I am trying to do the same thing im glad im not the only one that needs this add on. Please keep me informed of your progress maybe we can help each other out with this.

Doug snipped-for-privacy@suddenl> Is there a way to have the ability to manage corrections to sales

Reply to
Doug Pic-N-Pac

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