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credit issue

When trying to process a credit transaction, I get to the card verifiction window with my tender type, amount act number and exp date all filled in but I still get no approval code.

What needs to be entered in the Validation Mask under tenter types?

Reply to
zoostation
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Validation Mask is used only to prevent wrong entries into the account number field, it has nothing to do with approval codes.

  1. Who are you using as your processor? 2. Are you using EDC software such as IC Verify? 2A. If so, make sure you have the multi-user version open, JCard Running, and the correct file folder selected on both RMS and ICVerify to make sure it processes or is processing your authorization requests.

/Eric

"zoostati> When trying to process a credit transaction, I get to the card verifiction

Reply to
EricG

I just did my first EDC Transaction. When I pressed F12 and entered the amount, the Visa window came up, I swiped the customers card and pressed enter. No autorization came up, just accepted the entry. When I went to EDC there was nothing to send.

I did setup EDC in Administrator with the information from Payment Tech.

Suggesti> Validation Mask is used only to prevent wrong entries into the account number

Reply to
Bill Fry

Double check your Tender Types in SO Manager are set to Perform verification via EDC. Then do a Z report and test a transaction again.

Rob

Reply to
Rob

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