Hi All,
There are times when the customer has paid but walks out without asking for a receipt. Some crooked cashiers will then delete all items from the screen, and pocket the money, instead of tendering the transaction. It's as if nothing happened!
I understand the issue may be addressed by revoking the permission on Cashiers to View/Change the line item fields. However, mistakes do happen frequently and the involvment of managers to resolve every such small detail will considerably add to their workload and will be very cumbersome.
I was wondering how others may have dealt with this issue. The best would be to somehow notify the manager without requiring his involvment, such as sound or possible reports on deleted items.
Thank you