Error message when deleting a customer

Apr 22, 2005 1 Replies

When trying to delete an old customer in QuickSell 2000, I get the error message "this customer cannot be deleted because this customer has open work orders, backorders, quotes or transactions on hold". I've looked in the old manual and tried to do some searches on the internet but I have not come up with any solution.



Thank You


Just as it says, there is an open order or transaction on hold for that customer. Do a "recall" on all 3 types of orders, and check the holds - there's probably something in there for them.

Note you might not wish you delete customers anyways, because you will be losing their sales history.

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