EDC - Preferred Acquirer

Is the processing part of EDC built into RMS so that one of the preferred acuireers like Bank of America should be abel to assist the client directly with this? Is there any additional credit card software that is needed to allow the information from RMS to go to Bank of America (or other preferred acquirer)?

This is what I have found but is there another pice needed?

Prerequisites Before you can set up Store Operations to use the Preferred Acquirer Credit/Debit Card Processing feature to process credit card and debit card transactions, the following conditions must be true:

? You must have an Internet connection that supports Secure Sockets Layer (SSL) and https (port 443). ? This connection cannot be a direct dial connection. ? You must have a merchant account with one of the following four Retail Management System Preferred Acquirers:

  1. Citibank Merchant Services - (877) 284-0310
  2. Wells Fargo Merchant Services - (866) 721-8351
  3. Bank of America Merchant Services - (800) 228-5882
  4. Paymentech Merchant Services - (800) 280-7602

Pat

Reply to
Patarms
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Hello - Yes. The credit card integration is already buil-in within Microsoft RMS. No additional software is required. Make sure that you have VITAL / VISANET as your back end processor.

Best regards,

Mihir Shah Diviasoft, Inc

732-791-2894 snipped-for-privacy@diviasoft.com
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Reply to
Mihir Shah

"? This connection cannot be a direct dial connection." It can be an "always on" dialup connection if the client can't get dsl or cable.

The required processor is Vital. You're not limited to the "preferred acquirers". It can be any bank or other organization that can use Vital as the processor. I have quite a few setup and none of them are through the Preferred Acquirers listed.

Rick Brown DataBasics

Reply to
Rick Brown

In order to use Vital thru a non preferred acquiring bank which information do i need to request from the bank and how to I go about setting it up into RMS?

thanks TC

"Rick Brown" wrote:

Reply to
Tim Clark

Tim,

Go into SO Admin and ask the bank the info on the EDC tab for a "Preferred Card"

or attached is what we send to the bank/processor to fill out.

Reply to
Jeff

Thanks Jeff. 2 more questions:

A) The Term> Tim,

Reply to
Tim Clark

Reply to
Mick Fanello - Pet Parkway, LLC

you will need a real news reader such as outlook express to get the attachment. i don't think this implementation of nntp over http does not support attachments.

TC

"Mick Fanello - Pet Parkway, LLC" wrote:

Reply to
Tim Clark

Tim,

A. That sounds like a merchant number. Double check with the processor.

B. Nope, all of the info must come from the processor, Vital or the bank. The ABA # is the retailer's bank account # that the deposits are made to. Settlement # is the paying bank. Store number assigned by the processor, although it usually just 0001 for single stores. Category code is the retailer's SIC (Standard Industry Code) code, there again must come from the processor as it helps determine the discount rate. Location # is sometimes the zip code, other times its supplied by the bank.

When you contact the processor's help desk, _always_ ask for PC tech support. If you just ask for tech support, you will get a person that only knows about the standalone terminals, waste your time, and eventually will transfer you.

Reply to
Jeff

Mick,

As Tim mentioned, you need to use a news reader to see and download the file attachments. Your Outlook Express can be used. Click on the following link, find Microsoft Retail Management on the right column and click on the "Open with news reader" link. It will open OE and connect you to this group. In the future, open OE and click on the RMS newsgroup and it will download any new messages.

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It will then download up to 1000 messages onto your system. Look like there are ~1700 messages in this group. Go to Tools | Get next 1000 headers until you get them all. I think M$ deletes messages over 90-120 days old. You can also search the messages that you just downloaded too. Edit | Find | Message in this folder

Now to your issue, First Data is a competitor of Vital. To use RMS' built-in functions, you must use Vital as your processor. Call Sam's and see if they can offer you someone that uses Vital.

If they can't use Vital, then your options are buying a program called PC Charge or a program called IC Verify, which is owned by First Data. But there is a catch. The current version of IC Verify is not officially supported by RMS. There have been reports that it works OK, I have never done it myself with the newer version, only the older one, which you can't buy anymore. I don't know the current pricing, but ~$250 for the single user version and ~$500 for multi-user for either. I have never sold or installed PC Charge, but I think its priced about the same. Contact your RMS reseller for pricing.

One more option would an add-on from TPI Software

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They can work with other processors, Concord EFS, iPay, Paymentech and Global Payments. It costs ~$150 per register station. They also handle more options such as check guarantee, EBT and gift cards. Again, contact your local RMS reseller.

One more thing is that if you need check guarantee, EBT or gift cards, only PCC, ICV and TPI works. The RMS built-in only handles debit and credit cards

The numbers given to you by Sam's is the info you would need if you are using a standalone terminal. If you purchase or lease (don't lease it as you can buy them for ~$200 new) the terminal from them, they will usually program it, careful because sometimes its a hefty fee to do that. If you have a problem with a transaction, that info and a telephone number for voice authorizations is all you need.

Reply to
Jeff

Mick

in addition to jeff's comments I find this document very useful in outlining your options:

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i using option #1 thru a non preferred bank. as long as they support vital you'll be fine.

TC

"Jeff" wrote:

Reply to
Tim Clark

Reply to
Mick Fanello - Pet Parkway, LLC

Mick,

Here's the KB article on how set it up.

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Reply to
Jeff

Reply to
Mick Fanello - Pet Parkway, LLC

I don't think express will work - just PC Charge PRO or Payment Server. Try calling Verifone's (formerly Go Software) tech support, but I think you are going to be out of luck with Express...

Reply to
Glenn Adams [MVP - Retail Mgmt]

Reply to
Brian TMS

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