Hello,
We have Microsoft RMS 2.0 and at one of our store locations when entering a new customer profile the email information is grayed out.
Any help would be appreciated.
Thanks,
Brad
Email grayed out
Apr 23, 2008
6 Replies
have you checked the security settings for that field??
Search the help file. There is good documentation.
Search for "Security Overview"
Did you try to exit and re-start the application?
There once was a bug regarding Kits that disabled some fields and one of the only ways to re-enable editing of the fields was to exit and re-start the application.
From Store Operations Administrator, connect to your database and:
- back it up (Database-backup)
- check it (Database-check)
- re-index it (Database-reindex)
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