Find Customer won't remeber search fields BO comp only

We have RMS 1.3.0203, When running SO Manager the find customer window on all other machines remeber the Search field for customers and products but on one Back Office computer it does not remember after SO Manager has been shut down and re-opened.

Have I overlooked something simple on this 1 machine?

I can seem to find the place to tell it to remeber the find options if there is such a place.

DDowningMO

Reply to
DDowningMO
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In SO Manager, File/Configuration/Options There's a setting for "Remember List Sorts". That setting is global however, so it should affect all systems. Make sure that one workstation is pointing to the same database as the others - SO Manager, Help/About, or just check in SO Administrator...

Glenn Adams Tiber Creek C> We have RMS 1.3.0203, When running SO Manager the find customer window on all

Reply to
Glenn Adams [MVP - Retail Mgmt]

Thank You Glenn for the response

The Back Office computer is connected to the same database all reports and inventory and new customers are there BUT...

When it shows in Administrator or SO Manager it is connected to "server-01" and Database "midwest" all lowercase

All other computers are connected to "SERVER-01" and Database "MIDWEST" ALL CAPS

is there a registry setting that this computer is linking to that is set wrong? If i connect to the all caps version SERVER-01 MIDWEST and then shutdown SO Manager or Administrator it will reconnect to the all lowercase server-01 and database. midwest

Any suggestions?

Reply to
DDowningMO

PS

When I log in to that computer as Administrator on XP it remembers the search fields in SO Manager (but still server-01 and database midwest lowercase)

Normally I log into that computer as "pos" and that is the same log on we use at the three POS computers.

Reply to
DDowningMO

Well, I never really thought about it before, but the list sorts are stored in the registry. Limited Users don't have permission to write to the registry by default.

You can grant the "pos" windows user rights to the registry location that stores the list sorts in Registry Editor: Start/Run - enter regedit in the command line & click OK

Browse to: HKEY_LOCAL_MACHINE\Software\Microsoft\Retail Management System\Store Operations\MRU

Right Click the MRU 'folder' and select permissions. From here you can grant the 'pos' user rights to set the value of these registry keys.

Alternately, you can put the 'pos' user into the Windows "Power Users" group - this group has permissions to set registry entries by default...

Glenn Adams Tiber Creek C> PS

Reply to
Glenn Adams [MVP - Retail Mgmt]

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