Is there a way to recharge a gift card/voucher?

Question

Let's say I have sold a gift card and it's balance is zero or nearing zero. Is there a way to recharge the balance? I tried tendering a new gift card with same serial number, but that only created a new gift card with the same serial number and a new balance.

Afshin Alikhani · Accepted Answer

From Tender Screenin POS [F12] select a payment type like Cash.  And to charge up the credit card by $100 in the cash amount type -100.00 [minus one hundred] and in the Gift Card press the + that will charge the card by the same amount as the outstanding credit balance.  The system will prompt you for the Gift Card.  Type the gift card number and now your card is charged back up.  That is assumingyou are using RMS GC and not a third party product.Afshin Alikkani - [            ]CEO - Retail Realm

Otto · Answer

This does not work. I put -100.00 in cash and hit the + on the Gift Card. I get the message "This tendertype cannot exceed the amount due". My gift cards are set up as voucher type."Afsh

Amy · Answer

try reversingput the negative dollar amount on gift card tenderwill ask for gift card number, type in numberchose cash (or type of tender other than gift card) and hit +"Otto" wrote:

Is there a way to recharge a gift card/voucher?

Join the Discussion

Didn't find your answer?