Item Tax Change - Now requires a reason code at POS

May 06, 2008 3 Replies

Last night I changed all of our Coupons Item Tax from a Cou-Tax to MO.



That switched them from Cou-Tax to MO taxable. so that when a coupon is used it will deduct the sales tax (Missouri Tax Law)



and I assigned the Sales Tax "Non-tax" to the Item tax "Non-tax" for our non tax items like labor. (this was never set up from 2 years ago, I don;t know if this was need, or if it is causing the problem)



Now every transaction on every item on POS requires a reason code "for tax change". Even though they are not using a coupon or a non-tax item only items with MO Item Tax



The system is charging tax correctly and all the Database TAXID's seem to be correct.



I have stopped the reason code poping up by removing the "require reason codes" option.



But why is it doing thinking we are changing tax?


I have


Last night I changed all of our Coupons Item Tax from a Cou-Tax to MO.

That switched them from Cou-Tax to MO taxable. so that when a coupon is used it will deduct the sales tax (Missouri Tax Law)

and I assigned the Sales Tax "Non-tax" to the Item tax "Non-tax" for our non tax items like labor. (this was never set up from 2 years ago, I don;t know if this was need, or if it is causing the problem)

Now every transaction on every item on POS requires a reason code "for tax change". Even though they are not using a coupon or a non-tax item only items with MO Item Tax

The system is charging tax correctly and all the Database TAXID's seem to be correct.

I have stopped the reason code poping up by removing the "require reason codes" option.

But why is it doing thinking we are changing tax?

I have

Todd, Thank You for the reply,

First I am not clear about what you mean by "remove Non Tax"

Do you want me to delete the Sales Tax "non-tax" from the Sales taxes?

or

Do you want me to not assign (or un-assign) Non-tax sales tax from the Item tax Non-tax? And run Z reports

and

Why doesn't HQ help file or HQ Pop up windows, to tell the user to run Z reports on all POS after changing taxes.

RMS SO does have these features to let you know to run a z report POS station.

Todd, Thank You for the reply,

First I am not clear about what you mean by "remove Non Tax"

Do you want me to delete the Sales Tax "non-tax" from the Sales taxes?

or

Do you want me to not assign (or un-assign) Non-tax sales tax from the Item tax Non-tax? And run Z reports

and

Why doesn't HQ help file or HQ Pop up windows, to tell the user to run Z reports on all POS after changing taxes.

RMS SO does have these features to let you know to run a z report POS station.

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