I have a Reason Code we're using for a discount. It's coming up with different errors in different locations. One of the errors is, "Validation Error 306: Reason Code." Basically the issue is that when the stores use this reason code, RMS appears to take it, but they get the error message when they try to Tender the transaction. They pick another reason code and it works fine. I checked it, edited it and downloaded reason codes several times, but cannot get it to work. I tried deleting the start and end dates, changing them, etc. Still no luck. When I look at the Reasoncodes table, it looks fine - it says type
4 like all the others. Also, when they use this code, it does not show up under the item the way others do.Any suggestions??? I don't want to delete and re-enter because it would end up with a different ID - and we want to compare this year's results to LY. (It worked fine last year.)