Tax box on POS

Nov 20, 2005 2 Replies

My Store OP POS seems to have a new problem with retail taxes.



Every item has been assigned as tax item. Also, to make sure all sales taxes are calculated, I assigned customer taxes as well.



A few items from the database still came up untaxed at the point of sale even though all have been checked and assigned as tax items. Z report also has been made. We have to remind the cashiers to double check the text box for every item at the point of sale.



Did anyone have this problem? I think I am finding many problems posters here don't identify with because few are running apparel stores with many items in the inventory and the typical sales functions required on a daily basis.....



Did you check the Customer records assigned to the sale when the items came up without tax? If the Customer Field for Tax Matching for that customer is not assigned, or has a value without a matching Customer Tax, you may see the items come up non taxable. This should affect all items on the transaction though, not just selected items...

Thanks for responding. Most sales receipts have no customer record; only store credit and work order do.

My database c> Did you check the Customer records assigned to the sale when the items came

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