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Taxes---box not checked in POS screen (RMS)

We have two ways we enter order...work orders for internet orders, and the cash register in the store.

I have set up taxes like this:

In Manager: In Config Tax-exclusive checked Assign tax per customer-walk-in Group=Sales tax Field match=State In Database Sales Taxes Code=TN, descrption=TN State Tax Min tax amount=0 Max Tax Amt=0 Sales Tax Rate=9.750% + $0.00 No other boxes checked

Customer taxes Code=TAX, description=Sales Tax Order 1st=TN Sales Tax, on receipt checked In Items Every item has ITEM IS TAXABLE checked In Customers No customer has "is exempt from taxes" checked

================================So why is it that every time in POS, after we assign a customer, then add an item is the tax button NOT checked???

Isn't it supposed to check against the customer's STATE and match it with TN (the tax I have set up) then apply that tax?

If you hit SHIFT-F5 to toggle the taxes, nothing happenes except the T with the red circle flashes on and off at the top of the screen. None of the tax boxes change at all.

What am I doing wrong and why is this so complicated?

Reply to
Mickie
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We have two ways we enter order...work orders for internet orders, and the cash register in the store.

I have set up taxes like this:

In Manager: In Config Tax-exclusive checked Assign tax per customer-walk-in Group=Sales tax Field match=State In Database Sales Taxes Code=TN, descrption=TN State Tax Min tax amount=0 Max Tax Amt=0 Sales Tax Rate=9.750% + $0.00 No other boxes checked

Customer taxes Code=TAX, description=Sales Tax Order 1st=TN Sales Tax, on receipt checked In Items Every item has ITEM IS TAXABLE checked In Customers No customer has "is exempt from taxes" checked

================================ So why is it that every time in POS, after we assign a customer, then add an item is the tax button NOT checked???

Isn't it supposed to check against the customer's STATE and match it with TN (the tax I have set up) then apply that tax?

If you hit SHIFT-F5 to toggle the taxes, nothing happenes except the T with the red circle flashes on and off at the top of the screen. None of the tax boxes change at all.

What am I doing wrong and why is this so complicated?

Reply to
Jeff

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