Must enter price at POS

We have a few generic ILC's we use that are setup as "Must enter price at POS". Today while ringing up a customer who is setup on 'A' pricing, we noticed that if you set the customer (which changes pricing from regular to A price level) after one of these 'Must enter price' items has been rung up, the price of that item gets reset to ZERO.

Has anyone noticed this behavior? This is very dangerous. Am I setting up something wrong - or is there a work around?

Marc

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Marc
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Marc, When you select a customer that has A, B, or C pricing, it doesn't matter when you select the customer. You can actually select the customer after ringing up all items and it will set all the items on the transaction to A pricing(or whatever level that customer is set to get). I'm assuming since those ILC's are generic(meaning the price will change often at POS)you don't have a price set for any level, which means it will default to $0 when entered at POS. I don't think there is any good answer for this issue as long as you are going to use generic ILC's. Maybe if you set the lower bound price for those generic ILC's to something higher than $0 you would at least get notified when something does get set to $0. Craig

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Craig

Craig,

We just started using the multi level pricing feature for a few service guys that we wholesale to. We often hand price corals, thus use the generic key for them. I wonder if this is something Microsoft would be willing to address. I figure since the regular price is also set to zero, that the feature should be able to work properly with other price levels. I am hoping it was an oversight (nice name for bug ;)). We could replace the generic key with price related ILC's, one for $29.95, one for $39.95, etc. Do you code each piece? We are already doing it for fish, so I guess it is just laziness on our part.

The lower bound warning will at least make the cashier take notice and will help somewhat. Thanks for the suggestion.

Marc

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Marc

If you want the item not to default back to zero... go to the pricing tab and set price level A and any other pricing level you have to any number other than Zero... this will take care of it. We set our items up like this to... just make sure the must enter price at the POS button under the options tab is selected.

Hope this helps. Kyle

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Kyle

Kyle,

That will help a lot. I will try that tomorrow. Thanks for your reply.

Marc

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Marc

Kyle, That solved the problem! Thanks again.

Marc

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Marc

No problem.

Have a good one Kyle

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Kyle

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