Our taxes are set to: Assign Tax schedules on a per customer basis. We have store locations and also a website.
We ship products all over and also locally. For many different reasons a customer will order and have something shipped 20 miles from our store to them. In these instances we have to charge taxes.
Under normal circumstances the boxes next to the items would be check marked and then hit Shift + F12 and mark what taxes we would like applied. Which in my exmple would be state and that particular county taxes.
Now all of a sudden when we try to apply certain county taxes they will not show up. The entry is there, we put a check mark beside it but POS will not apply it.
The only thing that I know is different is that we have upgraded to 2.0 several months back. But this just started happening recently, so I am not sure if that has anything to do with it or not.
Please help.
Thank you!