Good morning Danny,
Thank you for the follow up.
If the community does not respond within 48 hours then you will get a
response from Microsoft. Therefore the response will be after 48 hours have
If you do not get the answer you are looking for I would do as you did in
this case and open a new thread stating what was suggested that did not
work and possibly rephrase the question.
Microsoft Online Support Engineer
Get Secure! - www.microsoft.com/security
====================================================When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================This posting is provided "AS IS" with no warranties, and confers no rights.
Subject: Re: Sales Taxes
Date: Wed, 16 May 2007 10:36:31 -0300
Thanks - wasn't sure how maintenance/support works. I sometimes post
questions and never appear to get a response from the newsgroup. If this is
the case - then MS should respond back within 48 hours. Did I understand
I did post to the Newsgroups: microsoft.public.pos on Monday, April 30,
10:56 PM Subject: Urgent - Sale taxes - and got a reply to create duplicate
items and new sale tax - not a good answer compared to what you provided...
What should I do if this happens again - I get an answer but obviously not
the correct answer!
BTW- This works great, thanks - funny nobody else knew about this trick.
\par >>> Hi Danny - got to say I'm also stumped...
\par >>> There's three "tax" function keys in POS
\par >>> - Shift F9 No Tax: Makes entire sale tax exempt
\par >>> - Shift F12 Taxes: Allows you to de-select one or more sales taxes
\par >>> - Control F5 Toggle Tax: Allows you to toggle the tax of selected item
\par >>> on/off
\par >>> What I tried to figure out is if I have two stores, one in Florida, the
\par >>> other in Georgia, and I ring up a sale in Florida with a ship-to of
\par >>> Georgia,
\par >>> my understanding is you have to charge the Georgia sales tax on the sale
\par >>> you're ringing up in your Florida store. At first I though that Shift
\par >>> F12
\par >>> would allow you to select a different tax area but it doesn't seem to
\par >>> work (
\par >>> it appears to be only an effective way to remove a county tax that's
\par >>> assigned
\par >>> to the overall sales tax)
\par >>> Sorry I couldn't provide a solution for you, but it definitely got me
\par >>> thinking as to how this scenario is handled on the POS side (selecting a
\par >>> different tax area than your default tax area)
\par >>> "Danny" wrote:
\par >>>> Hi Folks
\par >>>> Can someone explain what Shift F12 does in the RMS POS screen.
\par >>>> RMS 1.3R - I have three taxes configured on my system and taxes are set
\par >>>> by
\par >>>> Items. During the normal processing of a sale - everything works great
\par >>>> and
\par >>>> the appropriate Taxes are recorded with the sale. Once in awhile I need
\par >>>> to
\par >>>> use a different tax for an Item... This is what I thought shift F12 was
\par >>>> for?
\par >>>> What am I doing wrong? and how do I process a sale with a different
\par >>>> Sales
\par >>>> Tax?
\par >>>> Thanks
\par >>>> Danny