Sales Taxes

Hi Folks
Can someone explain what Shift F12 does in the RMS POS screen.
RMS 1.3R - I have three taxes configured on my system and taxes are set by
Items. During the normal processing of a sale - everything works great and the appropriate Taxes are recorded with the sale. Once in awhile I need to use a different tax for an Item... This is what I thought shift F12 was for?
What am I doing wrong? and how do I process a sale with a different Sales Tax?
Thanks Danny
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Hi Danny - got to say I'm also stumped... There's three "tax" function keys in POS - Shift F9 No Tax: Makes entire sale tax exempt - Shift F12 Taxes: Allows you to de-select one or more sales taxes - Control F5 Toggle Tax: Allows you to toggle the tax of selected item on/off
What I tried to figure out is if I have two stores, one in Florida, the other in Georgia, and I ring up a sale in Florida with a ship-to of Georgia, my understanding is you have to charge the Georgia sales tax on the sale you're ringing up in your Florida store. At first I though that Shift F12 would allow you to select a different tax area but it doesn't seem to work ( it appears to be only an effective way to remove a county tax that's assigned to the overall sales tax)
Sorry I couldn't provide a solution for you, but it definitely got me thinking as to how this scenario is handled on the POS side (selecting a different tax area than your default tax area)
"Danny" wrote:

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Maybe someone from Microsoft can answer this question?
Danny

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Todd Berger
I thought that when you purchased maintenance and support - Microsoft monitored the threads and were suppose to answer them....
Danny

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: 7bit
Good morning Danny, Thank you for posting your sale tax question; and if your post is not answered within 48 hours (weekends don't count) it will be answered by Microsoft. If you need to change the tax assigned to an item on a transaction you would want to place the cursor on the Tax column for that item and press F2. These steps are from Knowledge Base article number 897528: How to change the item tax for an item in the transaction screen in Store Operations POS https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;en-us;897528 Please let me know if this answers your question. Todd Berger Microsoft Online Support Engineer
Get Secure! - www.microsoft.com/security ====================================================When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ====================================================This posting is provided "AS IS" with no warranties, and confers no rights. --------------------
Subject: Re: Sales Taxes Date: Mon, 14 May 2007 10:41:25 -0300
Todd Berger
I thought that when you purchased maintenance and support - Microsoft monitored the threads and were suppose to answer them....
Danny
\par >> Hi Danny - got to say I'm also stumped... \par >> There's three "tax" function keys in POS \par >> - Shift F9 No Tax: Makes entire sale tax exempt \par >> - Shift F12 Taxes: Allows you to de-select one or more sales taxes \par >> - Control F5 Toggle Tax: Allows you to toggle the tax of selected item \par >> on/off \par >> \par >> What I tried to figure out is if I have two stores, one in Florida, the \par >> other in Georgia, and I ring up a sale in Florida with a ship-to of \par >> Georgia, \par >> my understanding is you have to charge the Georgia sales tax on the sale \par >> you're ringing up in your Florida store. At first I though that Shift \par >> F12 \par >> would allow you to select a different tax area but it doesn't seem to \par >> work ( \par >> it appears to be only an effective way to remove a county tax that's \par >> assigned \par >> to the overall sales tax) \par >> \par >> Sorry I couldn't provide a solution for you, but it definitely got me \par >> thinking as to how this scenario is handled on the POS side (selecting a \par >> different tax area than your default tax area) \par >> \par >> "Danny" wrote: \par >> \par >>> Hi Folks \par >>> \par >>> Can someone explain what Shift F12 does in the RMS POS screen. \par >>> \par >>> RMS 1.3R - I have three taxes configured on my system and taxes are set \par >>> by \par >>> Items. During the normal processing of a sale - everything works great \par >>> and \par >>> the appropriate Taxes are recorded with the sale. Once in awhile I need \par >>> to \par >>> use a different tax for an Item... This is what I thought shift F12 was \par >>> for? \par >>> \par >>> What am I doing wrong? and how do I process a sale with a different \par >>> Sales \par >>> Tax? \par >>> \par >>> Thanks \par >>> Danny \par >>> \par >>> \par >>> \par > \par > \par \par \par \pard \par \par } ------=
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Todd
Thanks - wasn't sure how maintenance/support works. I sometimes post questions and never appear to get a response from the newsgroup. If this is the case - then MS should respond back within 48 hours. Did I understand you correctly?
I did post to the Newsgroups: microsoft.public.pos on Monday, April 30, 2007 10:56 PM Subject: Urgent - Sale taxes - and got a reply to create duplicate items and new sale tax - not a good answer compared to what you provided... What should I do if this happens again - I get an answer but obviously not the correct answer!
BTW- This works great, thanks - funny nobody else knew about this trick.
Danny

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: 7bit
Good morning Danny, Thank you for the follow up. If the community does not respond within 48 hours then you will get a response from Microsoft. Therefore the response will be after 48 hours have lapsed. If you do not get the answer you are looking for I would do as you did in this case and open a new thread stating what was suggested that did not work and possibly rephrase the question. Todd Berger Microsoft Online Support Engineer
Get Secure! - www.microsoft.com/security ====================================================When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ====================================================This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
Subject: Re: Sales Taxes Date: Wed, 16 May 2007 10:36:31 -0300
Todd
Thanks - wasn't sure how maintenance/support works. I sometimes post questions and never appear to get a response from the newsgroup. If this is the case - then MS should respond back within 48 hours. Did I understand you correctly?
I did post to the Newsgroups: microsoft.public.pos on Monday, April 30, 2007 10:56 PM Subject: Urgent - Sale taxes - and got a reply to create duplicate items and new sale tax - not a good answer compared to what you provided... What should I do if this happens again - I get an answer but obviously not the correct answer!
BTW- This works great, thanks - funny nobody else knew about this trick.
Danny
\par >>> Hi Danny - got to say I'm also stumped... \par >>> There's three "tax" function keys in POS \par >>> - Shift F9 No Tax: Makes entire sale tax exempt \par >>> - Shift F12 Taxes: Allows you to de-select one or more sales taxes \par >>> - Control F5 Toggle Tax: Allows you to toggle the tax of selected item \par >>> on/off \par >>> \par >>> What I tried to figure out is if I have two stores, one in Florida, the \par >>> other in Georgia, and I ring up a sale in Florida with a ship-to of \par >>> Georgia, \par >>> my understanding is you have to charge the Georgia sales tax on the sale \par >>> you're ringing up in your Florida store. At first I though that Shift \par >>> F12 \par >>> would allow you to select a different tax area but it doesn't seem to \par >>> work ( \par >>> it appears to be only an effective way to remove a county tax that's \par >>> assigned \par >>> to the overall sales tax) \par >>> \par >>> Sorry I couldn't provide a solution for you, but it definitely got me \par >>> thinking as to how this scenario is handled on the POS side (selecting a \par >>> different tax area than your default tax area) \par >>> \par >>> "Danny" wrote: \par >>> \par >>>> Hi Folks \par >>>> \par >>>> Can someone explain what Shift F12 does in the RMS POS screen. \par >>>> \par >>>> RMS 1.3R - I have three taxes configured on my system and taxes are set \par >>>> by \par >>>> Items. During the normal processing of a sale - everything works great \par >>>> and \par >>>> the appropriate Taxes are recorded with the sale. Once in awhile I need \par >>>> to \par >>>> use a different tax for an Item... This is what I thought shift F12 was \par >>>> for? \par >>>> \par >>>> What am I doing wrong? and how do I process a sale with a different \par >>>> Sales \par >>>> Tax? \par >>>> \par >>>> Thanks \par >>>> Danny \par >>>> \par >>>> \par >>>> \par >> \par >> \par > \par > \par > \par \par \par \pard \par \par } ------=
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