PC Charge Issues

I'm having trouble setting up PC Charge on a two-POS system for a client. We're using PC Charge Payment Server v.5.6.7. We have users limited at one for now, which we'll need to take care of ourselves. I have Reg 1 using the shared Active Charge folder on the server for the EDC path. I have the account number from the PC Charge About screen as the merchant number. I have a user set up in PC Charge ("1"). We have the correct processing company. We're using TCP/IP over a satellite connection. What happens is that it keeps timing out after waiting for at least a few minutes. PC Charge has the "System Ready" message appearing on the server, and the server is running. We have successfully tested PC Charge at the server, and that PC Charge is only installed at the server. We have looked through Techknowledge # KB836405. What could be the problem?

Thanks, Matt

Reply to
Matt
Loading thread data ...

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.