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Register Connection Problem...

I was here a few days ago asking questions about the initial install and got some excellent answers. However, I'm at another road-block. I'll try to be brief.

I installed the POS as explained by two great guys here. I then on the machine designated as server I created register(1) and register(2). Now I then took the same CD over to machines I want to be (1) and (2) and installed the software. Since the License Key (USB) needs to be in the first register I put it in as such. I then did an install on that machine. (NOTE: The install process never asks me if I'm setting up a register or the server. I'm assuming you dictate this by changing the database settings in the Administrator.)

Here's the problem. After installing the entire product on Register(1) or Register(2) and changing the databases and getting successful connects to the main server on both I cannot open the Store Manager or POS on either. If I use register (1) it connects fine (yeah, I just said it didn't) but I think that's because there's a default register (1) that always works. When I try to use Register(2) that is set up as Register(2) in the Adminstrator it errors saying that their is no Register (2) on the server. Even though on the server I did go into the menus and into "Registers" and I created a Register (2). What am I not doing? I have both manuals I've skimmed them. I'm stumped...

- Rex

Reply to
Rex Winn
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Rex,

Sounds like you are pointing to the wrong database. Go to each register machine's SO Admin | File | Connect | the server box should contain the IP address of the server machine. Then do the same thing in File | Configuration.

If you don't know the IP address of the server, go to Start | Run | type cmd for XP/W2K or winipcfg for Win9x | if XP/W2K, type ipconfig | make a note of the IP address.

Reply to
Jeff

Okay, super comfy with doing that but the thing that makes me nervous is using the IP. Yes, it's a static IP so I know it's not going to go away but for that very reason NETBIOS shouldn't lose integrity either. Having said that let me go into more detail about the landscape. (I'm doing this mainly so you or anyone else can spot a problem if there is one.)

What I've got are 4 computers. 3 Windows XP SP2 Workstations with ICS Firewall Disabled, no personal firewalls. (I'm running some pretty awesome WAN/LAN/WLAN perimiter security so I don't need software firewalls of any type.) 1 Windows 98 SE Desktop again no firewalls there either. I've installed the RMS system on a Windows XP SP2 machine named "XPSERVER" it's IP is set to static and that's that. It's connectivity is good. IPCONFIG /ALL shows good DNS. Do you *need* the IP for it to work or will the netbios name work too?

I also put the license key in the Register(1) and as soon as I did that it put my server into trial mode. Either I'm stupid or there is a bit of trial and error to this...

Reply to
Rex Winn

Rex,

Assuming you loaded MSDE when you did the installs at the register stations, no need for MSDE on non-register stations;

For the Offline function of the register to work, you need IP. The Offline function is that if the server fails, you will still have limited function at the register stations. When you z-out or blind close at the end of day, the offline function will copy some tables from the server.

To setup the Offline mode, go to each register station SO Admin | File | Connect > password | Database | Create | Give it a name (we just use Offline) | Use the empty db template in the DBFiles folder (RMSdb) | File | Configuration | Offline | (local) for the server, Offline (or whatever you named it) for the db and put your password in that you used during the install of RMS on this station.

Trial mode - you must run RMS POS or Manager on the station with the dongle (license key, as you call it) on it first, once per day, then you can go into RMS on any machine using the shared db.

Reply to
Jeff

Okay, I think I follow you. I'm going to remove the MSDE from each of the Register POS's and then put in the IP. I'll do as you suggest with the dongle and see if that fixes the license problem.

- Rex

Reply to
Rex Winn

Rex,

No, leave MSDE on the Register stations, remove it from the _non_ register stations.

Reply to
Jeff

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