I noticed that there is a barcode on the receipts when printed. If a customer returns an item, can we scan that code to pull up the original order?
I tried to scan it by nothing happens.
Bill
Return Receipt Scan
Feb 27, 2006
4 Replies
I have the same problem. It seems to be that the scanner is not able to read the bar code printed on the receipt.
Also in order to do what is being asked you need to press f11 > recall a transaction for return > select the range date...or the date on the receipt > you need to press tab until you see Lookup Transaction # for a second time, for whatever reason it never works for me right when I open up this display box. > Next either type in or scan the barcode on the receipt. Should do the trick. Best of luck.
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