RMS HQ running on Citrix

May 28, 2008 2 Replies
S

We have RMS running at stores and the servers at 1 office (soon to be hosted at our ISP). All office staff access RMS HQ via citrix. We have separate servers for HQ, Comms and the SQL DB. None of which tick over 10% CPU usage and there is plenty of RAM on the servers. We are constantly getting the following errors: (1) clipboard errors, (2) runtime errors, (3) refreshing lists message delays, (4) RMS HQ hanging (5) Sales Reports taking 5 minutes to run



Are these citrix related? Is there a preferable way to allow users from multiple locations to access RMS HQ? Someone has suggested using terminal services and VMWare to get around the problems above.



Any guidance on the above would be greatly appreciated.


Vote
Twitter Facebook LinkedIn
A

hi Shaun,

I have used the the Terminal services to perform the operation and everything works perfectactly. I would say check your citrix installation as normally problem wont come in citrix environment. also but it seems to me that you have some citrix issue. Citrix is best software in performance wise than the Terminal services.

By the way Citrix works over the Terminal service by using its own RDP protocol much reliable, secure and faster.

Akber

"Shaun" wrote:

Vote
Twitter Facebook LinkedIn
S

Thanks Akber

It seems that my feel> hi Shaun,

Vote
Twitter Facebook LinkedIn

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required