RMS Receipt Printe and Cash Drawer All Messed Up

if they have opos drivers try those. usually solves the problem

Thanks, Dan. But, do I need to identify these devices inside RMS with an OPOS Device Name on the Register Configuration screen?

I know of the Pole Display I had to identify it as the device ld. I have read web postings telling me to use some code like... a376 (something like that, I don't have the specific information in front of me) for the printer... and usce code of a376-1 (something like that) for the cashdrawer. When I tried these, the POS started with an error message about the printer not being available.

Is there a listing of valid OPOS codes for these devices used in RMS and/or HP RP3000 register.

I appreceiate your advice,

D> if they have opos drivers try those. usually solves the problem

yes the divce names need to be the same in opos and in rms, example; opos printer name: receiptprinter rms device name: receiptprinter

opos cashdrawer name: cashdrawer rms device name: cashdrawer

once you install the opos drivers and name the devices with the above described names, go to rms manager>

register configuration>just input those names.

make sure test them first in opos if they have that option.

Dan:

Thank is helping a lot. Matters are getting more clear.

Can I search the disk for an extension to display all of these OPOS names already registered on the machine? Can I go to the registry and see the names for those devices already declared?

Is there a central program or place from which you install the OPOS drivers?

What is the device name ld? Is that a generic device name?

Thanks for continuting to help me solve my delima,

D> yes the divce names need to be the same in opos and in rms,

Dan

Chances are when you > Dan:

CV:

Thanks for helping clarify this matter for me. I will try your suggestions later on today and will hopefully attain successful results.

Thx, D

"c> Dan

why don?t you simply try un installing all opos drivers first, reboot, install again. I m not familiar with hp divers but I m assuming they all work the same way, usually on the epson or star opos drivers you have an utillity that will test the drivers and change the settings on printer and also, again it is important that you name the devices the same way in rms and opos.

since you have usb drivers try this first

1. uninstall all drivers and delete all windows printers.

2.reboot 3.install the windows(not opos) drivers, and assign that printer to a fake port com5 or parallel 2.

1. reboot

5.install opos drivers and assign logical devices names: receiptprinter and cashdrawer 6.go to rms manager and input the same names from previous step.

it could be that you have a conflict with windows drivers and opos. thay can not use the same port,

Convoluted:

I found the OPOS codes which were used when the system was built. I keyed them back into RMS and the equipment worked again.

Thanks for your help,

Don

"c> Dan

Dan:

I'm going to print and file all of the technical help you provided for future reference.

I found the OPOS codes which were used when the system was built. I keyed them back into RMS and the equipment worked again.

Thanks for your help,

Don

"Dan@TouchSystems" wrote: