RMS v2.0 causing spontaneous shutdowns?

I don't have any 'hard' evidence but I've heard more complaints about spontaneous shutdowns in the last few days than in my entire life prior to installing RMS v2.0

I've had two of four Store Ops servers (Windows 2003 Server Std Ed) spontaneously shutdown and at least two 'regular' PCs.

They give no warning. Screen goes black just like power failure, then imediately the machine is starting up.

Anybody else?

Tom

Reply to
Terrible Tom
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I don't have any 'hard' evidence but I've heard more complaints about spontaneous shutdowns in the last few days than in my entire life prior to installing RMS v2.0

I've had two of four Store Ops servers (Windows 2003 Server Std Ed) spontaneously shutdown and at least two 'regular' PCs.

They give no warning. Screen goes black just like power failure, then imediately the machine is starting up.

Anybody else?

Tom -- Stop fishing for e-mail

Reply to
CptSoft

It went fairly smoothly. I did have several PCs get Windows Updates for .NET

2.0, but no I didn't do anything about SQL 2K5E SP2. I will get on that one right away.

I had two PCs throw a weird error about illegal characters in the My Pictures path during the install process, but both PCs took the whole package on a second attempt. I believe that both were using a kind of old-school folder redirection to keep their My Documents (and hence, My Pictures) folders on the server so they get backed up regularly.

I had one PC that couldn't run Store Ops after the upgrade. Some sort of ActiveX/Java problem that I resolved by uninstalling all JRE versions and Spark (our private IM system client) then re-installing the latest versions of both. Just some strange incompatability thing, I guess.

If you are ever looking for a private IM system, checkout Openfire/Spark from

formatting link
it works across subnets and everything. Saves us a bundle on long distance. Thanks for the heads up about SQL 2K5E SP2.

Tom

Reply to
Terrible Tom

If the machine is just immediately going black and rebooting (as if you had pressed the reset button on the case), without giving the "windows is shutting down" box, then this has to be some sort of hardware problem. No software (other than a faulty device driver, which should give a blue screen) can cause windows to do a hard reboot out of nowhere.

Check for hardware problems.

Reply to
Jason Hunt

I'd agree with Jason that this is probably hardware.

I recently had two systems start doing this at a client site. It turned out that a few years ago, someone put out a bad batch of capacitors and the motherboards had to be replaced. Took about a week to figure that one out. These were Dell Dimension desktops, but I don't think the problem was limited to Dell. If this affects you, you will see 'bulging tops' on the capacitors (looks sort of like a really small soda can) and possibly some gunk leaking out of them. The tops of the capacitors should be flat.

I just relate that because it was the first time I had ever heard of this, and it got two systems in the same shop within a week. Really freakish! A bad power supply seems more probable...

Glenn Adams Tiber Creek C> If the machine is just immediately going black and rebooting (as if you

Reply to
Glenn Adams [MVP - Retail Mgmt

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