Skipped receipt??

Does anyone encounter the problem where receipt was skipped or missing in journal??There is transaction found in Transaction and TransactionEntry table, but when i view the journal in Store Operation Manager, i cannot find the particular receipt for that particular transaction!!All receipts b4 and after the transaction can be find!!Anyone have any idea y it is happen, becoz it cause my Z reports total sales is not tally!

Reply to
MJay
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Check your receipt format. Are any of the transaction types (Like maybe cancelled transaction) unassigned?

Reply to
Glenn Adams [MVP - Retail Mgmt]

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