"Sticky" prices for parts in Store Operations

Nov 10, 2008 2 Replies

Hi,



When we go into store operations, bring up a part and check it's price, then go into another part - RMS seems to "remember" the last part's price. eg. we look at, say, a bolt - it is $3.50, we close that, open up, say, a truck (just an example) - this truck now shows a price of $3.50!



In POS where we do the invoices, it has the right price for the truck... but we don't want to do an invoice when just looking up parts for a verbal query.



This is a strange one, has anyone else seen this or knows where I can start looking?



Thanks, Danie


This issue was fixed in a hot fix a while ago (check customer source).

Daniel, Alex is correct. It sounds like you have RMS 1.3 Refresh 1 right off the CD. You'd want to get upgraded to 1.3.1011, the difference in updates is pretty significant.

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