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Problem with quanities in Assembly-newbie

We have been learning and setting up RMS for a while now and everyday we hit a new wall. This is probably because we are newbie?s at the RMS so we are probably missing something simple. We are a computer assembly shop and we are putting assemblies into RMS. If we create an assembly with a serialized part with a quantity of 2 (like memory) it gives us an error in the POS when we bring it up. "Invalid operation 423: Only one serial item allowed per line". If we try and add the lines separate in the assembly we get the error: "Selected item is already a member of this assembly. Please select a different item." I know we can use quantity 1 and then add a line item in the POS but it will show the part separately and with the price, which we do not want. That will not work for us to change it at the POS level for many reasons. Are we doing something wrong? Or missing something simple? Any suggestion would be greatly appreciated!

Reply to
glenj
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What you have is a good old fashioned Catch-22.

There is no simple answer. Perhaps you could create a kit that contains two identical serialized items, but I've never tried. You could then add the kit to the assembly--I have done that, and it works with non-s/n items.

Good luck, Tom

Reply to
Terrible Tom

I tried it and it says a kit cannot contain serialized or voucher item. It is very odd that there is not any answer to this. Am I the only company who may add more than 1 serialized item into an assembly? If I do it as a seperate line item on the "work order" it will have the pricing listed. I try not to give "per piece" pricing on the invoice. Is there a way just to hide all pricing exept for the total without the cashier doing something manually? That could be a work around. Thanks Tom for you response. I have been helped many times already by the responses you and others have given. This type of software would go nowhere without places like this.

"Terrible Tom" wrote:

Reply to
glenj
Reply to
CptSoft

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