We are using "tax by customer" so that when we ship product out of state tax is calculated correctly, but in this scheme we are only able to mark items taxable or non-taxable.
But we need to be able to make items exempt from either state tax or federal tax individually.
Secondly, I am not clear on how RMS determine who is in the "Walk-in Customers" tax group. Is this just customers who don't match any of the matching criteria?
Thanks,