Urgent - Error 2147217871 in RMS 2.0 when Recalling a Transaction

Dec 29, 2008 1 Replies

Running RMS 2.0.0113 with SQL server 2.0



I receive error #-2147217871 when doing a recall of a workorder.



The Query shown is:



SET NOCOUNT ON SELECT [oRDER}.id, [Order].time, [Order].referenceNumber, isnull(customer.lastname,"), [Order].comment from[order] left outer join customer on [order].customerid= customer.id where ([order].type = ?) and ([Order].closed = 0) and (([Order].customerid = ?) or (? = 0)) order by [order].time



This appears to an on and off situation as of this morning. I have not had this problem before this and no system changes were implemented. I did a reindex to see if it would help, with no improvement. Other RMS function seem to be woking without any problems.



Any thoughts would be appreaciated.


it's a timeout error ...

check the sql-lock on customer/order tables

antonio

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