I have two stores and HQ running on RMS 1.3 (I have 2.0 but haven't installed it yet). In my main store I also have Newestech/Kosmos' Web integrator. I have over 10,000 items and photos of the items is crucial for the web site. The way I understand it is that I have to select pictures for the items at the store level (seems like that should be a HQ fucntion) as HQ will not transfer the images. The problem I have is that I select an image in the store database and as soon as someone does a worksheet 250 the image location info is wiped out. Consequently on the next web update the the images are missing. Makes for a very unprofessional looking web site and a lot of work. Our workflow is like this:
- items come into main store and are checked agains HQ - if new item added, if changes in existing items - changes are made and 250 worksheet is produced for all additons and changes. We receive several hundred items every day.
- Items are then checked into RMS for the main store and items for the second store are placed on an inter-store transfer.
- For new web items, comments etc. are placed into the description field on HQ and are then propagated to the stores.
There are two many items to produce a worksheet for each line item and so we use the "recently changed" function to produce the worksheets. I need to be able to select and load an image once for this to be a viable solution. For one thing I would have to look at every item on my website to see if the image is missing. It also defeats the purpose of having a HQ if each store has to select and load it's images (can't imagine having 50 stores and doing that). Can someone tell me what I'm doing wrong?