Workorder help needed

Feb 27, 2009 7 Replies

I have a computer store, when customers bring in their pc for repairs i want to create a work order with a description of the service work to be done,



when i try to save the work order is asks for a 10% deposit, I DONT want to take deposits. when the work is completed i want o create and invoice based on the work order, or turn the workorder into an invoice.



can this be done, if so please help thanks


Thanks, once i have completed the workorder and tendered it does it become in invoice how would i track these workorders

If you do a partial pickup when tendering, the workorder remains "active" - you can still recall it using F11 RECALL. If you do a complete pickup, then the workorder becomes an invoice and is no longer 'recallable' (my new word of the day) The invoice (sales transaction) becomes your control document.

H> Thanks, once i have completed the workorder and tendered it does it become in

thanks base on your information i goti all solved thanks again

Hi Ian, RMS SO Manager - File - Configuration - Ordering - set Work Order Deposit to

0%

Regards, Koit Lahesoo

Contact JD Young of Digital Retailer ( snipped-for-privacy@digitalretailer.com ) - they have done a great repar module that keeps track of all phases of repair and costs etc...

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