wrong account payment tender

How do I correct an incorrect tender type on an account payment? It was entered as a check and should be on a credit card. For some reason the payments do not show when I try to recall/void at POS. I tried to use F12(tender) and negate the check and plus the chedit card but error msg says I can't overtender! Surely there is a way to correct this human mistake.

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NcS
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