Need help

I have a Quickbooks 2006 Premier Edition installation on a Windows 2003 Server. I do backups every night after people go home.

Well, I can't use the backup today because two Einsteins left their Quickbooks sessions open. One computer I can get to to turn it off, the other is in a locked warehouse now and I can't get to it.

Can someone help me unlock these sessions or am I stuck just burning the Quickbooks company file to CD instead of the backup???

Reply to
Brent White
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Have no fear, I have the key to the warehouse. I will open it for you. Just have patience, help is on the way.

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Reply to
Allan Martin

Re-boot the server. That may knock down the connection.

Reply to
HeyBub

So you have two ex-employees who walked away from their computer leaving it logged in. When they show up Monday morning, tell them someone someone got in, wrote checks on the bank accounts and because their computer was logged in, you are looking at them as the inside person. After their pants have finished turning brown, give them the lecture about always logging off. Hand them a counseled and advised form to sign and put in their employee jacket. You'll never have that problem again.

Oh, you could reboot the server, but that could crash their computers and any others connected to the server, and possibly damage open files on the server. You could end the QB server task on the server, then the damage would be limited to the QB file so you might have to rebuild it. To get the QB server task up again, launch QB program on the server and open the company file. Then you can quit QB program on the server.

Why I've got an idea. Call the supervisor of the enistein who left their machine on in the warehouse to come in and unlock the warehouse!

This comes up from time to time and it really is a personal problem, not a QB problem. However I wish QB had the same thing Filemaker has, which is a request to close the file. If the user(s) at the other machine(s) don't do anything when the request comes up on their screen, in a couple of minutes Filemaker automatically closes on their machine saving changes.

Reply to
Golden California Girls

And what you're advising is probably illegal. I wouldn't do this unless you're prepared to file a police report (and if you file a police report you could be prosecuted for filing a false report.)

May not be feasable depending on what hoops you have to jump through to get the security system unlocked.

I wish programs like QB had a feature that timed the session after xxx minutes of inactivity.

BTW, there are programs that will force an exit after a certain period of inactity.

Of course having the manager come in his day off to unlock the building on a beautiful spring day will go a good distance in curing the problem. ("if I ever have to do this again you're fired.")

Reply to
Barnabas Collins

Unfortunately, one of the people who left the damn file open is the manager...I've written my boss and the two who left their sessions open and just burned the company file itself to CD. I don't have any choice. It's got to be better than having to rebuild the file.

Reply to
Brent White

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