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Program freezing when entering transactions

Hello,

I'm using Quickbooks Pro 2005 in multi-user mode. Four PCs have access to the QB file. On one of the PCs, whenever a transaction is entered, the hourglass comes up, but it never goes away, even when left for hours at a time. The other PCs have no problem accessing and using the QB file. All PCs are running XP Home. I've already tried removing the "beep when entering a transaction" option (since some modems conflict with QB whenever this option is checked). I've tried condensing the file, and using the PC in single-user mode. Nothing seems to help. Any suggestions?

Reply to
Michael Crocker
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Have you checked the network connection? Is the computer using a mapped drive to the computer where the file is kept? If it's not mapped to the computer with a drive letter you could have problems.

Reply to
none

Good advice. However to fix this once it starts you may need to reinstall the O/S and QB. Somewhere deep inside the O/S something can get corrupt if you run QB and you don't do it on a mapped drive. As you have said you tried in single user mode I suspect this to be the case. (Experience talking.)

Reply to
Golden California Girls

Try opening the sample co. file on the local hard drive. If it doesn't work, the installation is likely corrupt. Try uninstalling/reinstalling the program. If it works, try copying the network file to the local desktop and open it there. If it works ok locally, it's probly the network.

Reply to
coyboy

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