QB2003 paswords changed themselves

Z Man · 2006-07-05T16:55:16+00:00

Our small office is running Quickbooks Premiere 2003 Accountants Edition,five user version. We run in multi user mode and have four users set up.When I arrived in the office this morning, I could not access my QB file.Regardless of which user/pw combo I tried, none were valid. When Ieventually managed to access my file, I found that all four of the users/pwshad been changed. The users were the same, but the pw for each had become arandom combination of six letters and numbers. I tried to change one, butthe change did not 'take' and I must still use the random password.I am completely bewildered as to how this could have happened. No one was inthe office over the Independence Day weekend and no one used the computersystem at all. How could the passwords for all my accounts have changedthemselves?

Jul 05, 2006 23 Replies

Rate this thread:

HeyBub 20 years ago

The answers weren't flippant. When confronted with a problem, one attacks it with the more likely causes first. In your case, the symptoms were caused (in order of likelihood) by:

Somebody maliciously changed the passwords. (99%)
Everybody simultaneously forgot their passwords. (

Vote

Golden California Girls 20 years ago

No chance someone thought they had a client file / sample file open and zapped the PW's in the wrong file?

Do so and on a computer not on your network if you have one. Then check it on a computer on your network. Curious to hear the result.

None of us asked, any thing that might point to hardware? Power surges, lights blinking, etc. No temperature extremes? Anyone trip over a network cable? Windoze server logs indicate any drive faults? You know the usual suspects when there are unexplained stuff going on with any file.

Other stuff not asked: Disgruntled client? Wi-Fi turned off? Hardware firewall?

Did you do a verify/rebuild on the file? If so what did it find? qbwin.log file.

Vote