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Receive only full payments

Hello all - Wondering if someone has run into this problem before and if there is a warning or something to alert me to this. Recently we have received a payment from one of our vendors, in the payment the vendor was paying quite a number of invoices, they unfortunately short paid one invoice by $9 (a keypunch error on their end), when posting the payment I did not notice this and it left a balance owing on the last invoice that I checked off. Is there a preference that I cannot locate or a setting somewhere where the user would be notified that the payment did not match completely to the value of the invoices selected? I have looked but cannot find anything like that. Any suggestions would be apprecaited so that we could catch this type of an error immediately rather than at a point later in time. Cheers, Terry

Reply to
Terry K
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???

I am not sure at all what you are getting at. "Vendors" submit bills, which

*you* pay using the bill payment screen.

"Customer's" pay invoices. Payments are entered using the "Receive Payments" screen. You didn't list the version of QB you are using, but in QB 2006 and QB 2007 there is a "warning" if the invoices are either under or overpaid.

Reply to
L

Thank you very much for your help.

We are using Quickbooks Premier 2007. Yes we are using the Customers>>receive payments to do this. Is this warning something that is configurable? I do not see it as a setting in edit>>preferences on the sales & customers tab. Is there some place else that I should be looking?

According to Quickbooks help: When the undistributed amount is less than amount due, Quickbooks applies the entire amount to the invoice, leaving a balance due on the invoice.

This is of course fine, we were just looking for the warning that you are referring to, this would be perfect. Would anyone happen to have an idea how to turn this feature on?

Thanks in advance, Terry

Reply to
Terry K

For now you will have to be satisfied with the large notice that displays in the lower left hand corner of the receipt screen which tells you that an underpayemnt was made.

In the future Intuit will be releasing a bong feature. This will involve a mechanical hand holding a large wooden mallet poping out of the monitor and bonging you upside your head when this occurs.

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Reply to
Allan Martin

Gee thanks Allan, you are correct, yes I might deserve the mallet but I do not get the large notice that displays in the lower left corner that you are referening to. I did expect there to be one somewhere...it only makes sense. That is why I was asking about it being a preference that I am skipping across. I do not get the message that you are referring to. If anyone knows how help me configure QB so that I can alert myself , even if it does involve a mallet, I would be most greatful. Thanks Terry

Reply to
Terry K

It is not a feature that you can turn on and off. The notice always appears.

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Reply to
Allan Martin

It is not a preference you can set. It is always available but will only show up when an under or over payment situation exists so don't expect that box to be there when you first select a customer. Try pulling up a customer with an outstanding invoice and enter an amount different than what is due on the invoice to see what happens.

Reply to
Laura

Thank you very much then. I must need the mallet as well as glasses!

Thanks Terry

Reply to
Terry K

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