When I imported my customers first day from our previous database I manually assigned the customer id's and hqid's. This resulted in all sorts of problems when I attempted to change any customer details.
As a result, I have had to copy all our customers in order to let RMS automatically allocate id's and hqid's, and transferred any account receivables, payments and balances that accummulated while using the old id's and hqid's.
In HQ my accounts now look perfect and I am able to change account details fine but when I go to process a payment at a store it is not showing any of the old accountreceivables. Can someone please tell me what I may have done incorrectly and how I can remedy this?
Thanks in advance,
Brian