Imported online payments not displaying as expected

Apr 01, 2011 2 Replies

Clarification: this is not about downloaded "posted" transactions that are already in my register (i.e. matching). This is about "Accepting" scheduled, online payments that are not yet in my Q register.



Q2011 H&B



Background: I had to restore from a backup file after I had sent some online payment instructions.



In Q08 & before, if you Accepted an Online Payment, it would populate the Check field with the bank-assigned check number & it had the lightning bolt indicator that it was an online payment.



After restoring and after OSU, I saw the online payment instruction in the Accept window. When I clicked the Accept button, it showed me the assigned check number & the lighting bolt, just as I expected. It then immediately displayed the "Is this the transaction that I think it is" pop-up, attempting to match the downloaded payment to the anticipated mortgage payment coming from my loan.



When I clicked "Yes", the check number field was changed to "Sched" & the lightning bolt disappeared.



Is this a bug, or functioning as designed?


slight correction. After OSU, and after Accepting the transaction, but before matching it up to the anticipated mortgage payment, I saw the bank-assigned check number but not the lightning bolt.

found what appears to be a similar issue in Quicken Community:

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