I had an online payment set up to be paid to Lexus Financial on June 28th. I received a letter from Lexus saying that out account number had changed and to make necessary adjustments so I went into online payees and clicked on Edit but it said I could not edit a payment that has already been scheduled for payment. Soooo I cancelled that payment and went online and it did indeed cancel it. But now I able to go to Edit the payee but I can only edit the Address field. I want to edit the account number sections but I can't! It's grayed out so how would I go about changing the account number for an already established payee? Thank you!
- posted
13 years ago