Hi All,
I made number of account payments at POS. Some have arrived on customers account and others have not. I can see the journal entries for the transaction but the account shows no payment made.
Any suggestions.
Deck
Payments not updating Customers Account
Dec 01, 2007
4 Replies
Hi Deck
I have the same problem, although I can only see that it is affecting one account at the moment but two payments? I haven't had a resolve yet, If you get one will you let me know?
Hi,
We solved problem with service pack updates.
But we are using RMS 2.0
Declan
Hi Deck
Our customer is on V2 with all the latest hotfixes? Still happening and to more than one account too. Glad yours worked out though.
Hi Jenny
I am still having issue with account payments. Have solved this issue.
It is causing serious issues to my business now.
Thanks
Declan
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