Account Payments not kicking Cash drawer

Aug 15, 2005 2 Replies

Does anyone have any suggestions here.



The cash drawer kicks fine for most transactions. However if you process an account payment through POS the cash drawer doesn't kick and I can't seem to find any settings that might be controlling this - any suggestions?



I am not sure if this will help. Make sure you have a receipt format selected for the Payment. Maybe there is no receipt to print for payment and the printer is not opening the cash drawer.

Mihir Diviasoft, Inc snipped-for-privacy@diviasoft.com

formatting link

The setting that controls it is the "Pop Cash Drawer" check box in the Manager|Database|TenderTypes|Properties dialogue box.

Rick Brown DataBasics

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