Accounts completely intermingled

Mar 04, 2009 5 Replies

Since installing 2009 Deluxe a week or so ago I've had a number of problems. (See three posts before this). But I may have found the underlying problem. I have 10 accounts at a bank. Call them A, B, C, D, E, etc.



If I click on an account named A in the left of the page, under "Banking," it shows me transactions from B. If I go to SETUP and click on A it shows me the account number for D. Is there any hope to save my transactions? This is serious as my stupid bank only keeps transactions on line for 2 months.



It sounds fatal. Hoping it's not.



HELP!!!!



TIA LAS



p.s. Is there any way to contact Quicken directly and complain? Get my money back????


And you have TEN accounts at one bank because......???????

Not sure of course why HE might have that many, but I do at mine! My credit union creates a separate account for EACH individual CD I purchase, each with it's own 'account number' and each needs to be entered in OSU as a separate 'account' to receive the monthly interest and purchase/sale info online.

Before you ask why so many CDs, it's because of laddering and various maturity dates to spread across the years.

I misspoke - part of the above is wrong.; all the individual accounts (each a separate CD) are from the same Credit Union FI, so there is only one entry for all of them in OSU. Each is listed as a separate account within the account window. Sorry about that.

Back when I had CD like instruments, they were all in one account. Obviously different institutions do it differently! I certainly understand about laddering, though.

Back in the 90's, though, I vaguely recall how I *had* to set them up as individual Quicken account. Nothing to do with electronic updates as I only used that product feature for currency and program updates.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required