American Express Currently Unavailable For Downloading - Try Later

Dec 21, 2005 6 Replies

That was the message I got when I talked to an AE Tech Support rep. They don't know how long it will last.


The Amex web site, and downloading into Quicken, have both been problematic for about a week now.

Bob

The message I originally received was that it had timed out. Presently, error recovery does not work nor does deactivating, reactivating. This am I was not able to access the amex web site, but despite a long wait was able to get to the site this afternoon.

One Syep Update appears to be back up now, although I was still seeing some strange messages when I attempted an error recovery. Something about "Error Recovery will not work, but the next complete download will". When I did a complete download, there were no new transactions, so I can't tell if everything is back or not.

I've been having problems throughout the day as well. After repeatedly trying to reactivate, it finally went through. Then I had to try to download transactions a few times in a row before it would "take" and give me new transactions w/o an error message.

Checking the web site, same problem -- it would tell me "currently unavailable" some times, and other times will work.

- Mike.

Clark W. Griswold, Jr. wrote:

Did a recovery session at 9:45pm and every thing worked okay.

worked ok for me also today, 2 pm EST

alan

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