Category being replaced with "<Online Billpay>" for Payee in Online Center

Apr 12, 2005 0 Replies

Hi, In "Online Center" there is a drop down box for Payees. It lists Payees and a Category Associated with that Payee. About 35% of the time, somehow the Category I have associated with the Payee becomes disassociated and instead Quicken assigns a category called "Online Payee." Interestingly, and importantly, under Tools/Memorized Payees the proper category, i.e. the one I assigned, remains associated with the Payee. It is only in the Online center that it becomes disassociated. This, of course, necessitates re-assigning a category when paying bills online, significantly decreasing the utility of the program. I use Quicken Billpay to pay bills online. Has anyone had a similar problem, and, hopefully, found a solution? The Quicken tech support people had me "validate" my files, which had no problems, but beyond that they have been unable (and, frankly, unwilling) to help. Thx. Ken



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