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corrupted file - what to do?

Using Quicken Deluxe 2011 in Windows 7 I've determined I have a corrupted file. One of the investement accounts in that file would not open. It had downloaded transactions and would stop at "comparing transactions" 2 %. Other accounts open fine.

So here are the steps I've taken.

  1. I made a copy of the file.
  2. I did a validate of the copy. It found some errors in lots.
  3. Re-opened the Quicken file and again tried to open the problem account. Now it went to "comparing transactions" 13% and stopped there.
  4. Did another validate: found no errors but said there might be missing splits.
  5. Again tried to open that account but it still won't open and stops at the comparing transactions stage.

There are other options in Quicken file repair options but I did not want to use them without advice. What should I do?

Jeff

Reply to
Jeff
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I did a supervalidate and now I can open that investment account - BUT - as in my earlier thread opening this account is very slow: 20 minutes! That is ridiculous. This is a dual core CPU with 6 GB RAM

All other accounts open fine.

Any suggestions? John Pollard?

Reply to
Jeff

snipped-for-privacy@nospam.invalid has written on 6/24/2011 2:48 PM:

What's a "supervalidate"?

Reply to
Pikov Andropov

" snipped-for-privacy@nospam.invalid" wrote in news:iu2m69$8s1$ snipped-for-privacy@dont-email.me:

Indeed ridiculous. How many transactions in that account? If not too many, I'd export the account to qif (I believe you can still do that with investment accounts??),and/or print the transactions. Then delete the account and regenerate it. BUTT!!!! Check which transactions are transfers with other accounts, that may make this difficult.

Have you checked the price history of the account's stocks? Maybe there is something fishy there.

Lastly, another way may be to set up a dummy account and then move the transactions from the "bad" account to the dummy, then when all is done, delete the bad account and rename/whatever the dummy account.

I haven't had your problem, so all free advice is totally guaranteed or triple your money back .

Good luck!

Reply to
Han

Supervalidate is what Quicken does when you hold Ctrl and Shift down when selecting validate.

Reply to
Jeff

Pikov Andropov wrote in news:iu2skf$ln4$1@dont- email.me:

It's a more rigorous way to validate. I think you have to hold down Ctrl and Shift while clicking validate. Use of supervalidate is generally discouraged because it may introduce more problems than it solves.

ALWAYS WORK ON COPIES WHEN FUTSING WITH QUICKEN FILES!!!

Reply to
Han

Found the following on Quicken's website:

"Slow Performance When Working with Investment Accounts Updated: 6/08/2010 | Article ID: 7880 Information

In some cases, Quicken 2010 can be slow to respond when working with Investment accounts/transactions. This is a known issue and is scheduled to be resolved in a future release of the program. There is currently no work-around to improve the speed of performance. We apologize for any inconvenience."

I'm using Q 11 but it looks like the problem is still not resolved.

Reply to
Jeff

" snipped-for-privacy@nospam.invalid" wrote in news:iu2t9b$qas$ snipped-for-privacy@dont-email.me:

I have investment accounts, but don't have a huge number of transactions. The only slowness problem I have is in the portfolio overview, and then only when I want to see the "Average Annual Return"

Reply to
Han

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Reply to
Evan Platt

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