Hello,
Each month I save my EmigrantDirect (and other bank) statement(s) in PDF format. I got my 9/2006 ED statement saved OK as well as my credit union, credit cards, etc. I've also managed to save all my 10/2006 statements with the exception of EmigrantDirect. It's not a PDF reader/printer problem, as all the other sites work fine, I have the latest Acrobat Reader as well as PaperPort 11's PDF writer, and of course, that of QP2007. (I.e., the only 10/2006 statement I don't have is ED's.)
Anyway, my problem with ED is that the statement drop-down list (where you choose the statement to view/save/print) is blank. There are *no* statements listed, even though they say right on that page that statements are saved for 24 mos. I have monthly statements dating back to 6/2005, when I opened my ED account, and last month I could see quite a number of statements in that drop-down list. (So I know it worked until recently.)
The only difference in my machine is that I've upgraded to IE7 and FF2.0. (Since I run a few FF extensions, I even tried getting to my ED statement using FF's safe mode with all exts disabled.) Still no go. There are no statements in the drop-down "choose a statement" list whether I use IE7, FF2.0, or FF2.0 in safe mode.
Before I contact ED's support (not the greatest), I thought I would ask here in case anyone else is having the same prob -- or knows that ED is having a prob with their statements right now. Anyone?
TIA and Regards,
Margaret