Free is not free unless you pay nothing

Oct 01, 2003 1 Replies

Recently purchased Quicken XG. Good news - I receive a one-year membership to Quicken Advantage support. Bad news - to activate the free one year membership, you need a credit card number to activate it, but we're not going to charge you. Oh, and don't try to sign up online, cuz it wants you to pay for one of many options, but if you phone, they have all your information, don't want you to pay, but can't activate without a credit card. How's that for coherent service?


Oh yes, and after all that, I wasn't allowed to talk to a technical support person with my free technical support because it wasn't activated.

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