I am confused, and VERY ANGRY - Please someone help!

Apr 27, 2006 3 Replies
L

I've used Quicken for over a decade. The last version I used was 2003 premier home and business.



I've been receiving notice that because of sunset, my downloads would no longer work.



Fair enough. I upgraded.



But now, AFTER the upgrade, my downloads do not work. Why? My banks use QIF



I do not understand how Intuit can state.. upgrade the product for download, and THEN after purchase state.. oh, by the way, we no longer will download.



Here is the kicker. There is a link stating QIF files are not supported, and a link to Why?



The link sends you to

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Which does NOT TELL ME WHY



I clicked on support issues, and I get a page that gives info on importing QIF.



I am very confused.


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A

You may want to check with your banks online banking dept. After activating your accounts for online access, it is likely that you will be able to connect directly to your account with One Step Update. I find this very convenient

The "why" is probably a combination of forward moving technology along with the potential to charge more for their services. Intuit seems to be more profit motivated than most.

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L

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You need to see which method of downloading your bank uses:

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Many updated their methods last year when they discontinued the qif download process. The one step update works like a charm if your bank supports it. Many banks offer both web and direct connects. You want the "direct connect" to make your life easier. Unfortunately, some banks are now charging a monthly fee for this privledge.

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A

it states:

*Q: Why move from QIF to OFX download?* A: Intuit wants customers to have the best possible download experience as well as support the transition to OFX. OFX connectivity offers an easier, quicker setup and download than QIF. With OFX download:
  • There is no need for manual account setup. Quicken goes online first to setup all the accounts you have at that Financial Institution. * Quicken provides financial institution specific instructions to get your user ID and PIN. * Quicken automatically sets up your account with an opening balance, there is no need to use paper statements. * Quicken automatically downloads and categorizes your data in the background. * In most cases, the date range for new transactions is selected automatically. * The Financial Institution and Quicken accounts are automatically linked after the first download session. * Customer support is available. * Quicken will automatically start when you begin an OFX Web connect session.

Some of the limitations with QIF include the following:

  • QIF was never designed to be a transaction download standard, it was designed for technical support purposes. * QIF Import can lead to duplicate transactions. * QIF Import requires a multiple step process for data import. * QIF does not allow Quicken to automatically set up accounts within Quicken. * QIF is not supported by Intuit technical support.

This took me less than 30 seconds to find.

I didn't see a "support issues" link to click on. There is a Support menu which has a Quicken support link. After identifying that I wanted

2006 support I simply searched for "QIF file support" and the 3rd entry was **QIF** Import Changes Frequently Asked Questions and the text I quoted above is a few pages down.

I've had no problems with 2006 but then again I don't use QIF file downloads. As I said they suck and are inconvenient. Direct download is a lot better. I started with direct download and whenever I searched for another bank or other financial institution I always inquire about their download to Quicken. When they said they do QIF downloads I simply moved onward to the next place.

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