ING Direct download not working

Edward wrote in news:Qv7Wl.119010$Tp1.57625@en- nntp-01.dc1.easynews.com:

I've been havihg weird problems with my ING accounts. I'm getting some duplicate transactiosn, some are missing entirely from the download and some match older, different transactiosn

marc had written this in response to

: YES! I have been using Quicken 2008 with ING Direct and One Step Update for over a year, then a couple months ago it stopped working. I spent a few hours on the phone with ING Direct and they told me they don't support one-step update and why don't I just log into their website and update everything this way, claiming it would be way easier than what I was doing. They said one step update never worked and they had no idea how I used to be able to do it.

The best anyone was willing to do was to promise to send an email to another department that would escalate the issue and email me back. Of course, I never got any response.

I'm considering shutting down every account I have with them. For a bank that doesn't offer the convenience of having a real bank I could cash checks at they should make up for it by being technology-savvy. There's no way I'm going to accept that I should log into the website of every bank I do business with and specify dates to include in a file I'll have to then import into Quicken. No way.

------------------------------------- Edward wrote:

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For what little banking I so, I simply make manual entries into Quicken. No mess. No fuss. No problems. No mistakes.

Edward wrote in news:Qv7Wl.119010$Tp1.57625@en- nntp-01.dc1.easynews.com:

Works fine for me, although today the update failed

Edward wrote in news:Qv7Wl.119010$Tp1.57625@en- nntp-01.dc1.easynews.com:

Yes I unsubscribed OSU from ING. I only use them to park money I don't need right away, so the transaction are very few.