ING Direct and one-step-update in Q2007

Sep 15, 2006 4 Replies

Q2007 indicates that ING Direct accounts can be updated via one-step- update but ING doesn't support that mechanism. The following is from ING DIRECT.



ING DIRECT recently updated the way in which Customers download their account information into Quicken and Microsoft Money. From this point forward, you will need to log into your account at ingdirect.com and click on the DOWNLOAD icon in order download your account information to your Quicken/Microsoft Money software. You will no longer be able to download your ING DIRECT account information by logging into Quicken and/or Microsoft Money.


Dennis and Lilia wrote in news: snipped-for-privacy@newsgroups.comcast.net:

I'm not sure what they mean by "recently". I've had an ING account for about a year and One Step Update has never worked, I've always had to download then import an OFX file. ING says it's "for my safety"

Kind of a PITA but I don't have a lot of transactions in that account. Usually around the first week of each month I suddenly remember to go see how much interest they paid.

"One step update: doesn't work, but the online update works fine and just about as easily. ING does have more security in their login approach than any other account that I have, and I don't have any argument with that.

I just did an update and it worked fine, and the same way it has for the several years that I've had an ING account. It doesn't work with the Update button in Quicken, but it works fine with the Online button. When the Quicken browser window pops-up ING requires that I login. Then I just click on their Download icon, specify a starting date, and click on Quicken. Transactions are downloaded and presented for confirmation, all within Quicken.

I did encounter one unusual problem tonight. Instead of specifying a starting date I chose the option to download all transactions within 60 days. That just popped up a download window and sat there. But canceling that and specifying a starting date worked fine.

Bernie

My point is that since ING DIRECT doesn't support one-step-update, Q2007 shouldn't indicate that it's available. I have no problem either with logging in to ING and downloading.

I don't have Q2007, so I'm not sure just how Quicken "indicates that ING Direct accounts can be updated via one-step-update". But Q2007 has the ability to download Web Connect accounts using One Step Update.

Based on what I have read so far, the capability is not working as designed yet ... but when it does, you will be able to download your Web Connect accounts with a One Step Update - the new feature is called Express Web Connect. (Data for Express Web Connect is collected only once a day, unlike One Step Update which gets the most current data available.)

[I believe there are a few financial institutions that will not permit Express Web Connect - I don't know if that's permanent, or just some slowness in getting the capability in place.]

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