This problem popped up a few weeks ago and it has been with me ever since.
Every evening, I do a Quicken "one steup update" with four institutions. One of them is Chase. It has been taking ten minutes or more. Sometimes it fails with an error message. When it fails, I re-do the "one step update" and Chase succeeds.
Am I the only one?
It just updated in a few seconds for me.
Since switching from Q10 to Q13 OSU takes much longer whether than it used to and not just for Chase. When I try to do all my accounts (10 or so institutions) at once with OSU, which used to work fine in 10 minutes or less, it may take 1/2 hour and several still fail. I've given up trying to do them en masse, initiating each one from within the account. It's still slow, but at least it usually succeeds the first time.
I had the same problem with USAA accounts. Eventually discovered that Quicken had switched from the direct connect download protocol to what is essentially screen scrape mode. The reason it seemed to affect all the accounts was that my USAA accounts were the first in the sequence.
Have no idea why that mode change occurred, but by turning off online banking and then reenabling online banking for those accounts, I was able to restore the download speed.
What on earth is screen scrape mode? In any event, I've had the problem w ith OSU for months, and finally just gave in and updated the accounts indiv idually. Sometimes its better late at night, but usually OSU ripples thru t he accounts as if its doing something, but it doesn't, or it does for a cou ple and ignores the rest or generates errors. I always have to update mo re than once and usually more specifically than with OSU to get things to w ork.
There are three ways you can download transactions into Quicken. Direct Connect, Web Connect and Web Express.
Direct Connect is the fastest, but requires that your bank pay a substantial fee to Intuit and host a Quicken server. Web Connect looks the same, but behind the scene is logging in through your bank's web interface. Takes much longer. Web Express requires that you manually log into your bank web page and download a transaction file.
There are three ways you can download transactions into Quicken. Direct Connect, Web Connect and Web Express.
Direct Connect is the fastest, but requires that your bank pay a substantial fee to Intuit and host a Quicken server. Web Connect looks the same, but behind the scene is logging in through your bank's web interface. Takes much longer. Web Express requires that you manually log into your bank web page and download a transaction file.
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To clarify: Web Connect requires you to logon and initiate the download from your financial institution's web site. Express Web Connect has an Intuit computer logon and initiate the download. Web Connect is completely user operated; Express Web Connect can be done using One Step Update.
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